Accessibility Statement

Our commitment to digital accessibility for all

Our Commitment

Chimney Repair Group is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all users.

We believe every person deserves equal access to information and services, including our chimney cleaning and repair services in Florida.

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

The guidelines have three levels of accessibility (A, AA, and AAA). We have chosen Level AA as our target compliance level.

Accessibility Features

Our website includes the following accessibility features:

  • Keyboard Navigation: All functionality is accessible via keyboard
  • Alt Text: Images include alternative text descriptions
  • Color Contrast: Text meets WCAG AA contrast requirements
  • Resizable Text: Text can be resized up to 200% without loss of functionality
  • Consistent Navigation: Navigation is consistent across all pages
  • Form Labels: All form fields have descriptive labels
  • Skip Links: Skip to main content links are provided
  • Focus Indicators: Visible focus indicators for interactive elements
  • Semantic HTML: Proper heading structure and landmark regions
  • Responsive Design: Content adapts to different screen sizes and devices

Assistive Technologies

Our website is designed to be compatible with the following assistive technologies:

  • Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
  • Screen magnification software
  • Speech recognition software
  • Alternative input devices

Browser Compatibility

Our website is designed to work with current versions of the following browsers:

  • Google Chrome
  • Mozilla Firefox
  • Apple Safari
  • Microsoft Edge

Known Limitations

While we strive to ensure accessibility of our website, there may be some limitations:

  • Some older PDF documents may not be fully accessible
  • Third-party content may not fully conform to accessibility standards
  • Some interactive maps may have limited accessibility

We are actively working to address these limitations and improve accessibility across our entire website.

Alternative Access

If you have difficulty accessing any content on our website, please contact us. We are happy to provide information in alternative formats and assist you in any way we can:

  • Phone: (888) 882-2070 (available 24/7)
  • Email: Chimneyrepairgroup@gmail.com
  • In-Person: We can assist you at our location

Feedback

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please let us know:

  • Phone: (888) 882-2070
  • Email: Chimneyrepairgroup@gmail.com
  • Address: 900 Biscayne Blvd, Miami, FL 33132

We try to respond to accessibility feedback within 2 business days.

Continuous Improvement

We are committed to continuously improving our website accessibility. We regularly review our website, train our team on accessibility best practices, and work with accessibility consultants to ensure we meet and exceed accessibility standards.